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Sue Henry has been in training and staff development for over 20 years providing programs in sales, networking, customer service, team building, communication skills and much more.
Sue is passionate about leading people to learn more, improve their skill sets and enjoy the work they do with the skills they love and are best at.
Sue operates by the simple philosophy that each person has a passion, skill or a gift at which they excel and believes that in order to maximise the advantage of these passions, skills and gifts to your business, you must provide three key elements…
1. Provide Your Vision and give Clear direction
Share the company vision, include the staff in the development of business plans, new initiatives and direction of the organisation. Provide clear, concise business goals and objectives, determine how these relate to the personal goals of your staff. Set realistic performance measures.
2. Develop Solid Systems, Structures and Resources
Ensure that there are adequate systems, structures and resources for people to be able to perform at their best. Where there are no rules, guidelines, systems and structures people will make up their own!
3. Provide Ongoing Training, Support and Encouragement
Be concise on business policies and methods of performing work. Provide the training, support and encouragement that people need in order to be successful in their positions. Focus development on values and beliefs to reach optimum performance.
Most importantly discover what is improtant to the people in your business and ensure that both your needs and their are being met.
“...Sue shared with us some practical tips in her unique and engaging style, tips that can be implemented easily. If your business relies on generating leads through networking then I compel you to attend Sue’s presentation”
DW, Sales Manager, Southern Cross Television
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